One stop shop for
holiday-let owners.
Liz and Rhys, Eastbourne. We clean holiday homes between guests, we do end of tenancy and student lets, and for owners who’d rather hand over the keys entirely, we run the whole let — guests, bookings, pricing, maintenance, the lot.
They took care of everything, always with a friendly tone and touch. They offer an excellent one stop shop for this situation, and I highly recommend…
Liz and Rhys have looked after our flat for over a year now and I’ve stopped worrying about it. Every changeover is done properly and I get photos the same day…
Four things we do properly, rather than everything adequately
Holiday-home cleaning & changeovers
We go in between guests, strip the beds, give the whole place a thorough clean and make it fresh for the next arrival. Seven days a week, same-day turnarounds when they’re needed.
End of tenancy cleaning
A proper, thorough clean at the end of a tenancy — or before someone moves in and wants the place to feel like a fresh start rather than someone else’s kitchen.
Student let cleaning
Turnaround and deep cleaning between student tenancies, done to a checklist so every room comes back to the same standard, however it was left.
Holiday-home management
For owners who want more than a clean. We set the listing up, take the photographs, research the rates, answer every guest, manage the bookings and keep on top of the maintenance — and you still block out your own dates whenever you like.
A recent case study.
Before
After
Drag to compare
A two-bedroom coastal flat, handed over as a bare furnished let
The owner had a furnished flat sitting empty and no idea where to start. We photographed it ourselves, built the listings and got it live at no charge, then set the rates against what similar places nearby were getting. We’ve done every changeover since, and we answer the guests so the owner doesn’t have to.
Drag the handle on the left and you’ll see what a changeover here looks like — guests out at ten, guests in at four, and a photograph taken before we lock up so the owner never has to wonder.
Eastbourne, and out
across East Sussex.
We’re Eastbourne based and that’s where most of the properties we look after are. How far we’ll travel depends on the size of the job — bigger works have taken us a good way further afield, so if you’re just outside the pin, ask us anyway. We cover Eastbourne, Hastings, Herstmonceux, Lewes, Uckfield, Haywards Heath and out towards Brighton.
You hand us the keys. We do the rest.
Some owners want a clean. Others want to say “right, this is my property, I’d like an income from it, here you go.” That’s the one we love. We photograph it, we build the listings, we get it live — free, always — then we watch what similar places nearby are charging so your rates stay competitive, we answer your guests, we manage the bookings, and we keep on top of the maintenance before small things become big ones.
And you see everything. Full access to your listing — every rate, every message, in and out. Crystal clear, complete transparency. Block out your own dates whenever you want; we’ll never cap you at a few weeks like the agents do. It’s your property.
Listing setup
Profiles built, our own photography. Never charged for — never have, never will.
We write the listings ourselves too, room by room, so the description matches what a guest actually walks into. Then we get you live across the sites that matter for your kind of property rather than all of them at once.
Pricing kept sharp
We track the competition and adjust, so you’re never the expensive one by accident.
That means watching what comparable places nearby are getting week by week, not setting a rate in March and leaving it. Quiet weeks come down to fill, peak weeks hold their price, and you can see every change as we make it.
Guests handled
Messaging set up so guests have what they need, and we answer what they don’t.
Most questions are answered before they are asked, in the information pack and the booking messages. The rest come to us, at whatever hour they arrive, so your phone stays quiet and the guest still gets a reply.
Maintenance watched
The little jobs picked up as we go, hot tub and garden included.
A blown bulb, a sticking door, a filter that needs changing — dealt with on the day we are there rather than reported to you. Anything bigger gets a photograph, a quote and a decision from you before we touch it.
We won’t promise you occupancy. Never have, and we never will. We work towards around 60%, we say so honestly, and we tell you the first year is usually slower while your reviews build.
Why owners move to us.
A lot of the companies round here charge 18% or more, and then add VAT. We charge less, and there’s no VAT to add. Changeovers are a fixed rate, so you always know what’s going out.
With most agencies, the person who sells it isn’t the person who meets you, and neither of them is the person who cleans. Your vision gets lost. Tell us what you want for your guests and we deliver it ourselves.
We do your first three cleans ourselves, write a brief with photos, train a primary team and a back-up team on it, and photograph every clean after that. The process is the proof.
We care about what we do. If you don’t do well, we don’t do well.
That’s not a slogan, it’s how we’re paid — a percentage of your bookings. So when we’re setting your rates, taking the photos, answering your guests at nine at night, we’re working on our own income as much as yours. It keeps everyone honest.
We’re not a faceless agency and we’re not trying to be one. You get our numbers, you get us on the phone, and you get the two people who’ll be in your property.
Anything the property needs, basically
Hand us
the keys.
Tell us about the property and what you need doing. We’ll come back with a straight answer and a fixed rate — usually the same day.
Available 24/7 01323 000 000